Can I edit or cancel my order?

Once an order has reached a certain point in processing it cannot be modified or cancelled. Therefore, order cancellation or modification requests must be made within 15 minutes of the order being made. If your order must be modified or cancelled, please call our Customer Care Team at +44 (0) 1908 048183 as soon as possible and we will do our best to accommodate your request.

*Please note, that we are unable to add additional items to an order once it has been placed.

Can’t find your answer in our support center? Contact us directly.